Privacy Policy

1. General

SLIQHAQ values your privacy and protects your personal data when you use our services. Here is our Privacy Policy that outlines how SLIQHAQ AB (org. nr 556896-2186, Björnvägen 11, 906 40 Umeå, Sweden, support@sliqhaq.se) handles and protects your personal data. It applies to purchases, service cases, and other contact with SLIQHAQ, as well as for those who consent to customized marketing services.

2. Responsibility for Personal Data

SLIQHAQ is responsible for personal data. Contact details:

Mail: SLIQHAQ AB, Björnvägen 11, 906 40 Umeå
Phone: 010 – 516 47 77
Email: support@sliqhaq.se

SLIQHAQ processes personal data in accordance with applicable legislation, including GDPR.

3. When Do We Process Your Personal Data?

We process your personal data when you make purchases, use support, visit our website, or otherwise contact us. The purposes are specified in section 5.

4. Personal Data Management

Purpose: Administration of customer profile.
Legal basis: Legitimate interest.
Categories of personal data: Name, personal number, address, email, phone number, payment history, payment details, credit reports, purchase information, username, password, profile settings.
Type of processing: Enable login, ensure identity, allow changes, deletions, and limitations of stored personal data, ensure correct and updated personal data, provide access to purchase and payment history, manage your customer choices.
Automated decision-making: No
Storage time: 36 months from collection.

5. Profiling

We may use profiling for subscribers based on consent to analyze usage behavior and offer relevant offers. You can withdraw your consent at any time.

6. Access to Personal Data

We may disclose personal data to companies within the same group and partners (Askås, Unifaun, PostNord, UPS, DHL, Schenker, Fedex, Liveagent, PayPal, SVEA, Google Analytics, Facebook, Addrevenue, Adrecord, Mailchimp) to fulfill our commitments. Personal data is transferred only to provide services and is never sold without your consent. We may disclose data to comply with legislation or protect our legal interests.

7. Protection of Personal Data

We have taken technical and organizational measures to protect your personal data. Card information is encrypted to ensure payment security. We use an authorized payment agent that meets PCI DSS standards.

8. Your Rights

Access to your personal data: Obtain a register extract of processed data.
Correction of your personal data: Correct inaccurate or incomplete data.
Deletion of your personal data: Remove data no longer needed, with some statutory exceptions.
Restriction of processing: Limit processing to certain purposes.

You also have the right to data portability and to object to processing based on legitimate interest or direct marketing. Any objections or withdrawal of consent should be sent to support@sliqhaq.se.

9. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your online experience. More information is available in our cookie policy.

10. Changes to the Privacy Policy

SLIQHAQ reserves the right to change the privacy policy and will notify significant changes via the website or email.

11. Contact Information

If you have questions about our processing of personal data, contact us:
SLIQHAQ AB, Björnvägen 11, 906 40 Umeå, Sweden
Phone: 010 – 516 47 77
Email: support@sliqhaq.se
Organization number: 556896-2186